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Our PowerUP customer support, the industries highest rated customer support program, is dedicated to making sure you always have exactly what you need. Vac-Con®'s over $5 million in parts inventory and our part tracking software ensures that we have all the parts you need when you need them. When we say real time we back it up with a 24/7 real person support help line and 24 hour parts shipment turnaround. Vac-Con®'s PowerUp customer support people get it done...right away.
No matter what you need, our mission is to help you on the spot. We go the extra mile to get you back on the job as soon as humanly possible.
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Whether you have questions about parts or technical service, well-trained and dedicated personnel are standing by throughout the Vac-Con® network of dealers and service providers to assist you. The Vac-Con® Customer Service Department will identify and meet your needs NOW, by providing service and information in a manner which maintains our reputation of being the best service provider, not only in our industry, but among all manufacturers.
Our manufacturing records date back to the first unit produced in 1986. We have the capabilities of providing you with technical service documents and parts for every single unit we have produced. Obsolescence is not a factor in our ability to support our dealers or provide service and parts for your Vac-Con® equipment, regardless of age.
Vac-Con® takes pride in having the most competent and well-trained dealer network in the industry. In addition to dealer training, Vac-Con® schedules schools throughout each year, which are available to our customers as well. We extensively train your personnel in the maintenance, repair and operation of our equipment. The courses consist of two day training seminars designed to improve communication and knowledge for your operators and technicians. The courses consist of all periodic maintenance as well as safety and troubleshooting instruction, specific repair procedures and effective operating practices. Please contact your dealer to reserve your spot today.
Vac-Con® offers remanufacturing services for major components and complete machines. We are capable of providing remanufactured components complete with warranties. Vac-Con® offers remanufacturing programs designed to fit your maintenance and budget schedules. A Bronze, Silver or Gold package will breathe new life into your Vac-Con® machine. Please contact your dealer for program details and pricing.
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